Terms and ConditionsIntroduction
The purpose of this policy is to inform you about how BABALA collects, processes, and protects personal data collected through “www.babala.hk” (hereinafter referred to as the “website”).
At BABALA, we are committed to protecting and respecting your privacy. This policy describes what personal data we collect, how we will use that data, and how we protect the security of your data. It also informs you of your privacy rights and how the law protects you. Therefore, we recommend that you carefully read our privacy policy.
1. Who is the data controller?
BABALA is the controller of your personal data. Please find our contact information below:
·Full legal name: Hongkong Babala Technology Co., Ltd.
·Address:
·Phone number: +85296071991
·Email: adali@babala.hk
2. The personal data we may collect about you
Personal data or personal information refers to any information that can be used to identify an individual. By simply visiting this website, you are under no obligation to provide any such information.
Simply visit the website—no personal information is required, and no registration is necessary.
In this regard, we will collect the personal information you share with us through the contact form, purchase form, registration form, and subscription form on our website. Similarly, when you visit our website, your web browser automatically transmits certain information to us, and we also collect personal information from third parties.
The various types of data we may collect are as follows:
Contact Information: Name, date of birth, email address, mailing address, phone number, nationality, city, and postal code.Details of the transaction you have made.Personal data that may be included in the communications you send to us: any issues, inquiries, comments, or concerns you may report to us.Financial Information: Credit/debit card information, including card number, cardholder name, expiration date, and security code.Public Information: You agree to share with us information that is publicly accessible on social networks, and/or information we may collect from other publicly accessible databases.
3. Why do we use your personal data?
BABALA will use the aforementioned personal data of yours for the following purposes:
To provide you with access to the website content;To send you communications and product information that may be of interest to you;Process your order for products purchased on the website; orWe track your browsing activity on our website to improve our services and products and to show you ads tailored to your preferences.Furthermore, BABALA hereby informs you that, under no circumstances will we make any automated decisions that have legal effects on you or similarly significant impacts on you.
4. The legal basis for our processing of your personal data
Whenever we process your personal data, we do so on a lawful basis. The legal basis for BABALA’s processing is as follows:
In the event that you purchase any product provided by BABALA, the processing of your personal data is necessary; therefore, in such cases, the legal basis for data processing shall be the performance of the contract. Refusing to provide us with any personal data required for this purpose may prevent us from processing your order. Therefore, in such circumstances, the failure to provide personal data may constitute a lawful and legitimate reason for not processing your order for products sold on the website or for not providing the website’s services.
Your data will be processed when you explicitly consent to us, for example, in the context of business communications, such as subscribing to our newsletter, direct marketing, or other communications you may request from us.
Similarly, when we process your data to understand your browsing history and habits, we do so based on your consent, enabling us to show you advertisements relevant to your browsing profile. This consent may be modified or withdrawn at any time through our Cookie Policy.
When you consent to us, we are entitled to process the information and/or personal data you provide to us, provided that such information is necessary for managing responses to all inquiries received via contact emails on our website.
Similarly, we will process your data to comply with applicable legal obligations, including, but not limited to, managing your responses when you exercise your rights regarding the protection of personal data.
5. Disclosure of Your Personal Data
Your data may be disclosed to third parties, such as service providers, for the purpose of providing services under the contract for the purchase of goods from BABALA, including the delivery of your order, as well as to public administrative authorities in compliance with legal obligations. To this end, unless required by law, BABALA will not share any personal data for any other purpose without your consent.
6. Shopify’s network intelligence and third-party data processing
Our store is hosted on Shopify. When you visit our website or make a purchase on our site, Shopify may collect and process your personal data. This includes providing services that use information from your interactions with other merchants and Shopify. To provide these services, your information may be shared with Shopify and other third parties that may be located in other countries.
For more details on how we collect and process your data, as well as your privacy rights, please refer to our Privacy Policy.
7. International Transfer
Your personal data may be transferred internationally to third parties, provided that BABALA is authorized to do so.
8. Data Security
We have implemented appropriate security measures to prevent the accidental loss of your personal data, as well as unauthorized use or access, alteration, or disclosure. In addition, we restrict access to your personal data to employees, agents, contractors, and other third parties who require such information in the course of their work. They will only process your personal data in accordance with our instructions, and they are required to comply with confidentiality obligations.
We have established procedures for handling any suspected personal data breaches and will notify you and any applicable regulatory authorities where required by law.
9. Data Retention
How long will you use my personal data?
BABALA retains your personal data only for as long as necessary to fulfill the purposes for which it was collected.
However, when your consent is required, the data will be retained until you withdraw such consent. In this regard, we will always comply with the applicable statutory limitation periods, limiting retention to the period strictly necessary for the purposes of processing. Thereafter, BABALA will block your personal data to prevent its processing, unless it is necessary to disclose such data to public administrative authorities, courts, or arbitration and mediation entities in order to comply with any liabilities that may arise.
10. Your legal rights
You have the right to obtain information regarding BABALA’s processing of your personal data. Especially:
The right to access your personal data. This right allows you to receive a copy of the personal data we process about you, so that you can verify whether we are processing your data lawfully.
The right to rectify your personal data. If the information we have collected about you is incomplete or inaccurate, you have the right to request that we correct it.
You may object to the processing of your personal data where such processing is based on our legitimate interests (or those of a third party), and your particular situation leads you to wish to object on this ground because you believe it affects your fundamental rights and freedoms.
Right to erasure. You have the right to obtain from BABALA the erasure of your personal data without undue delay. You can view and update most of your data online, or contact adali@babala.hk directly.
Request to restrict the processing of your personal data. This enables you to request that we suspend the processing of your personal data in the following circumstances:
(a) if you wish us to verify the accuracy of the data;
(b) if our use of the data is unlawful but you do not want us to erase it;
(c) if you need us to retain the data even though we no longer require it, because you need it to establish, exercise, or defend legal claims; or
(d) if you object to our use of your data, but we need to verify whether we have overriding legitimate grounds to continue using it.
The right to data portability. You have the right to receive your personal data that you have provided to BABALA in a structured, commonly used, and machine-readable format, and you have the right to transmit such data to another controller without hindrance from BABALA, provided that the other controller has already received your personal data.
The right to withdraw consent. If the processing of personal data is based on your consent, you may withdraw your consent at any time. However, the withdrawal of consent does not affect the lawfulness of processing that occurred prior to such withdrawal.
If you believe that the processing of your personal data violates applicable law, you also have the right to lodge a complaint with a supervisory authority. For more information about your rights and how to exercise them, or if you have any complaints or questions regarding the processing of your personal data, please contact adali@babala.hk.
Reply time limit
We endeavor to respond to all legitimate requests within one month. Sometimes, if your request is particularly complex or if you have submitted a large number of requests, it may take us more than a month. In this situation, we will notify you and keep you informed.
11. Changes to this Policy
BABALA reserves the right to modify its privacy policy to ensure compliance with new legislation or case law and to respond to organizational changes.
We may update this Policy from time to time to comply with new legal requirements, technical requirements, or changes in the way we and third party services collect and process your personal data. Material changes will be posted on the website, and where required by law, we may seek your consent. We encourage you to check this page regularly.
